Hey there! Whether you’ve got a question about our watches, need help with an order, or just want to share your thoughts, we’re all ears. Seriously, we read every message—no bots, no canned responses. Just real people who care.
Fun fact: Our founder, Alex, still replies to customer emails personally. It started as a way to stay connected when we were just a tiny shop in Denver, and honestly? It’s become one of our favorite traditions. There’s something special about hearing directly from you—your feedback shapes everything we do.
Prefer live chat? Look for the little icon in the corner—that’s Sarah or Mark, and they’re legitimately awesome at solving problems. Or, if you’re old-school like some of us, fill out the contact form below.
Maybe you’re curious about how we source materials (hint: it involves a lot of coffee and late-night calls to Switzerland). Or perhaps your watch needs a tune-up—we get it, life happens. Whatever the reason, we’re here to help. And if you just want to tell us about your latest adventure while wearing a Chronovat? Those emails make our day.
P.S. If you’re in Denver, stop by our workshop! The door’s open, and there’s always fresh coffee. Just don’t blame us if you leave with a new watch.
