Return & Refund Policy

Cancellation

You may cancel your order at any time before it has been shipped. Once your cancellation request is confirmed, we will process a full refund to your original payment method. Please note that cancellations cannot be processed after your order has entered the shipping phase. To cancel an order, please contact our customer service team immediately after placing your order.

Returns

We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in its original packaging, and accompanied by the original receipt or proof of purchase. Items that show signs of wear, damage, or are not in their original condition may be subject to a partial refund or may not qualify for a return at our discretion.

To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number may not be processed. Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

Refunds

Upon approval of your return, we will initiate a refund to your original payment method. Please allow 5-10 business days for the refund to be processed and reflected in your account. The exact processing time may vary depending on your financial institution. Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped or defective product).

Late or Missing Refunds

If you haven't received your refund within the expected timeframe, please first check with your bank or credit card company as some institutions may require additional processing time. If you still have not received your refund after this period, please contact us with your order details and we will investigate the matter promptly. We may require additional information to resolve any refund discrepancies.

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