At Chronovat, we understand the importance of delivering your carefully selected timepieces with the same precision and care that goes into crafting them. Our team processes all orders within 1-2 business days, ensuring your luxury items are packaged securely to withstand transit. Whether you've chosen a statement piece for special occasions or a robust companion for active lifestyles, we prioritize seamless delivery to complement your expectations.

Processing typically takes 1-2 business days after order confirmation. Delivery times vary based on your location and selected shipping method. For domestic shipments, allow 3-7 business days post-dispatch. International deliveries may require 10-20 business days, depending on customs clearance. Seasonal peaks or unforeseen circumstances may occasionally extend these estimates, but we proactively monitor all shipments to minimize delays.

We offer transparent shipping options tailored to your order value:

• Standard Shipping (10-15 Business Days): Applies to orders totaling $0-$60 — $15 flat rate.
• Free Shipping (10-15 Business Days): Automatically applied to orders of $60 or more.

Expedited shipping options may be available during checkout for select regions.

We currently ship to most countries across North America, Europe, Asia, and Oceania. Some remote locations or regions with complex import regulations (e.g., certain Middle Eastern and African countries) may require additional verification. During checkout, our system will automatically confirm eligibility based on your shipping address. For inquiries about specific destinations, contact our support team.

Once your order ships, you'll receive a confirmation email with a tracking number and carrier details. Track your package directly through the carrier's website or via our order status portal. For consolidated shipments (multiple items), tracking may update in phases. If you encounter discrepancies, our support team can provide real-time updates upon request.

While rare, delays can occur due to customs inspections or logistical disruptions. If your tracking shows no movement for 7+ business days or the estimated delivery window has passed, contact us immediately at [email protected] with your order number. We'll collaborate with carriers to locate your package or initiate resolution protocols, including replacements or refunds where applicable.

International shipments may incur customs fees, VAT, or other import taxes determined by your local authorities. These charges are the recipient's responsibility and are not included in our pricing. We declare all packages at full value to comply with global trade regulations. For accurate estimates, consult your country's customs office before ordering. Note: Refused shipments due to unpaid duties will be subject to restocking fees.